Who we are
Our website address is right above in that little address bar (or maybe below, if you run a weird browser setting). If you can’t see that address bar, then it’s http://220.127.116.11 We make cool portable audio products. We’re based in the US. We mostly in our mid 40s, techie types, predominantly omnivores, choose Coke over Pepsi, and love to listen to music. Only 3 of us actually admit to listening to Barry Manilow (but given the amount of thumbs up on the office Pandora stream, we think it’s many more). You can read more about us here.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, tell us how you did it, because that functionality shouldn’t exist. And you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. We can, too. So pull that embedded data out because we might be tempted to come and visit and ask you to show us how you did it.
Contact forms / Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. We assume you’re as lazy as we tend to be, so these are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. And then you have to type your data one more time. Consider it a very-long-term finger-exercise plan.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. It is also gluten and lactose free, and qualifies for full vegan status.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, again let us know how you did it, because we didn’t add that functionality. It will also result in an additional cookie saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Note that it could be shared as proof you did the impossible; go buy a lottery ticket.
Embedded content from other website
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. In other words – don’t get mad at us, get mad at the folks we linked or embedded.
We count who comes from where, and who sent you. That’s about it. A VPN, or a privacy filter on your browser basically disables most of this, other than we counted you as coming in to see us. Really, the only thing we care about is how many people came to each page. That’s data our marketing intern likes, for some reason. We prefer to just go listen to more music.
Who we share your data with
No one. Seriously. We don’t share. We’re selfish that way.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. If it’s a comment that hurts our feelings, be assured that we don’t hold a grudge for more than a few days. Six weeks at most.
For users that register on our website, we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. But don’t worry – see that section about who we share your data with. We don’t share.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Be forewarned that if we’re holding the above-mentioned grudge, we may provide that data translated to ancient Sanskrit.
Where we send your data
Visitor comments (but not identification or account information) may be checked through an automated spam detection service. And others might see it, too. So be anonymous if you think your comment may be ridicule-worthy.
Your contact information
Usually we only collect your e-mail address if you share it with us because you want us to contact you in the future. If you place an order, we store more, including (but not limited to) your shipping address and/or phone number. It all ends up in our little black book. But we keep that private – we don’t share.
How we protect your data
We encrypt everything. And we use something substantially more sophisticated than a ROT13 encryption scheme. We keep the absolute minimum needed to enable functionality. And we only keep what you share. It’s then encrypted and stored. And then we make sure and deploy patches and updates to our infrastructure as soon as we’re aware of them to make sure that data is stored as securely as possible.
What data breach procedures we have in place
If we become aware that our data is breached, first we will take a few deep breaths to avoid hyperventilating. Then we’ll look at each other and ask “what the F*&K just happened?” Then we will immediately contact everyone involved in the breach and let them know. You! Yes, you! Stand still laddy so we can tell you (sorry, bad Pink Floyd flashback, too many trips to Laser Floyd back in the 1980s).
Next, we’ll invite our webmaster over, as well as Gino “The Neck” Garaffini, the local bouncer/muscle-for-hire, and have a little “chat” about how it happened and why we’re “concerned” about it happening again. The Neck is very persuasive in these kinds of situations.
What third parties we receive data from
We get summary data from our advertising channels – how many people in a given time period clicked on an ad or link. This data is provided to us anonymized and aggregated so we see single numbers for each – nothing individual. We also get data from our store provider about how many sales and revenues we’ve made, as well as how many people chickened out during the purchase process and chose to ghost us. That’s so uncool.
What automated decision making and/or profiling we do with user data
We don’t. We find it detracts from our time conceiving and developing cool new products. If it were up to us, the decision would always be “buy one of everything!” but it’s not, so we don’t do anything like this.
Industry regulatory disclosure requirements
There’s not a lot of regulations about portable audio products. See our
Blog page for details about our technical compliance. And for the
GDPR, we try to abide by all the regulations as best we can.